FAQS | The Inland Empire

Can I afford to use an interior designer?
How much does it cost?
If you are planning on purchasing floor coverings, furnishings or accessories for your home or business, it costs no more to use a designer. On the contrary, we can save you from costly mistakes by taking proper measurements and listening to your needs. Martel Interiors charges $500 to retain the services of a designer, which in turn will be applied toward the client’s purchases and/or hours billed for time. Time is billed at $100 an hour.


Do I have to throw out all of my existing furniture?
Absolutely not, unless the design and style you convey to us that you prefer is totally different than what you already have, or if size is an issue.


Do I need a large budget?
We work within your budget and your needs. We are careful with the dollars you spend, but please be reasonable with what you want to accomplish with your budget.


How do I know the designer will know my style?
All designers at Martel Interiors are educated and capable of any style or design. When a designer from Martel Interiors meets with a client they discuss their immediate and long term needs, the function and purpose as well as the budget. We are communicating frequently with the client to asses their needs, wants and concerns.


What forms of payment do you accept?
We accept Visa, Mastercard, American Express, cash and check.


What are your hours?
Our hours are Monday through Friday, 9:00am to 5:00pm. We are open Saturday and evenings by appointment only.
Can I purchase items over the internet?
Not at this time. Purchases are done at the store with one of our sales associates or through a Martel Interiors designer. We will keep you updated with any changes to this policy.


Do you provide samples of carpeting, tile, wallpaper, fabrics, etc?
Yes we do. However this does apply only to our clients unless other arrangements have been made with our staff.


Do you provide financing?
Unfortunately, we no longer provide financing options.


I don’t see my personal style represented in any of the homes from the gallery page. Does this mean you won’t be able to achieve my desired look?
Our educated designers can help you accomplish any desired “look” for your home. We show just a few examples of our work and we are not limited to these styles only.


What kind of services do you offer?
We pride ourselves on service to our customers; regardless of whether the job entails one window treatment or an entire house of furniture. We offer space planning and furniture selection, custom window treatments, every category of floor covering, bedding, wall covering and paint selection and complete accessorizing. We can work with blueprints from the ground up or coordinate existing furnishings. We are qualified to do kitchen and bath design and have a broad selection of granite, tile and cabinetry. In other words, we can help you accomplish any design aspect in your home, office or business. We travel anywhere including out of state or country.